Udarely Reviews
Udarely has an overall rating of 4.4 based on 16 reviews. Customer feedback on Udarely is mixed: Udarely reviewers highlight positive aspects like user-friendly interface, diverse product selection, competitive pricing, and responsive customer service, which strongly appeal to budget-conscious shoppers, tech-savvy consumers, and individuals seeking variety in products. However, Udarely is often criticized for its limited shipping options, occasional stock issues, unclear return policy, and slow customer support response.
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How would you rate Udarely?
All Udarely Reviews (16)
StevenMitchelle
December 22, 2022
"Orders made a month back"
Orders made a month back. I got 2 orders that I either haven't gotten or they showed up damaged.
Order #29990 – Still haven't gotten it. No email confirmation about shipping either. It's been more than a month now.
Order #29977 – came in a plastic bag and, as I figured, the stuff inside was broken.
I shot off emails for both orders and just got an automated reply a couple of days ago. Please get back to me ASAP.
Order #29990 – Still haven't gotten it. No email confirmation about shipping either. It's been more than a month now.
Order #29977 – came in a plastic bag and, as I figured, the stuff inside was broken.
I shot off emails for both orders and just got an automated reply a couple of days ago. Please get back to me ASAP.
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crazyswan548
November 17, 2021
"Udarely's Kindness Despite a Defect"
I bought a few double-walled fire cups, and one of 'em had a manufacturing issue. I reached out to the company right away. The next day, I got a response saying they’d swap out the faulty cup and, because of the situation, they’d throw in another one as a gift. Big thanks for your kindness! That’s not something you see every day. I’m already excited to shop more from udarely.
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TanyaBarnett
November 10, 2021
"Kudos to Steven!"
Hey Team Udarely,
I just gotta give a shoutout to Mr. Steven because I can't find the right words to express my gratitude for this guy.
I’m convinced he’s already a fantastic asset for the company. Steven has been super quick and supportive in grasping all my needs.
From the moment I placed my order to the delivery, he was on top of everything.
Steven, I wish you an amazing journey with this company and hope you reach new heights in all your endeavors.
Thanks a ton for all your hard work!
Cheers to you and the whole Team Udarely.
Best,
Noel
I just gotta give a shoutout to Mr. Steven because I can't find the right words to express my gratitude for this guy.
I’m convinced he’s already a fantastic asset for the company. Steven has been super quick and supportive in grasping all my needs.
From the moment I placed my order to the delivery, he was on top of everything.
Steven, I wish you an amazing journey with this company and hope you reach new heights in all your endeavors.
Thanks a ton for all your hard work!
Cheers to you and the whole Team Udarely.
Best,
Noel
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blackmeercat976
October 20, 2021
"Amazing Service from Udarely! A Satisfied Shopper"
The customer support at Udarely is truly awesome! I've placed orders for their items three times before. Just recently, one of the glasses in my shipment got damaged while being delivered, and they sent out replacements on the very same day. I highly suggest them; their products are top-notch and the service is stellar!
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crazymouse798
September 03, 2021
"Fantastic Company to Work With"
I gotta say, this company is fantastic! The product I received is just what I was hoping for, which is pretty uncommon these days. I did run into a little issue with the delivery, but they sorted it out super quickly and without any hassle—also a rarity these days. I’d totally recommend grabbing anything from them, and you can bet I’ll be coming back for more.
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RitthyAustin
June 28, 2021
"Amazing Customer Support! 10/10 Experience!"
What can I say, I really dig this company! Their customer support is top-notch. I got some glasses for my boyfriend's birthday, but sadly, after two weeks, he dropped an ice cube in one and it broke. I reached out to see if I could buy just one, since we needed a pair, and they sent me two replacements at no cost. Huge thanks to UDARELY! Keep it up, and you'll be around for a long time!
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Chica95
June 06, 2021
"Stunning items and top-notch support"
Absolutely stunning items! I'm definitely coming back for more! But let me tell ya, the support team is the real MVP here!!!! Customer service means a lot to me, and finding a solid one these days is tough. I contacted them about a problem with my glass, and they got back to me almost right away and sorted everything out perfectly! Five stars for the product and five stars for the support; if I could give extra, I totally would!
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JuanGrant
April 22, 2021
"Super happy shopper!!! Thanks a bunch!"
UDARELY offers fantastic products and genuinely values their customers. I recently reached out to customer support for a specific issue, and the rep I talked to, Steven, was super attentive, quick to respond, and went above and beyond to assist me. I'm really pleased and can't wait to buy more stuff from this awesome company!
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blackrabbit757
April 06, 2021
"Response to a Frustration"
I purchased four glasses as a birthday gift for a friend who had been wanting them for ages.
The delivery was prompt, and the way they were packed ensured that there was no chance of them getting damaged on the way.
But, I found out that three out of the four glasses had some defects... (
I reached out to the Udarely team, and they got back to me super fast with a solution that I was really happy with.
P.S. Big thanks to the Udarely crew for their top-notch service!
The delivery was prompt, and the way they were packed ensured that there was no chance of them getting damaged on the way.
But, I found out that three out of the four glasses had some defects... (
I reached out to the Udarely team, and they got back to me super fast with a solution that I was really happy with.
P.S. Big thanks to the Udarely crew for their top-notch service!
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jeremyellington646
March 23, 2021
"Truly fantastic"
These glasses are just fantastic and have a unique flair. I've picked up the stainless steel wine goblets, gold-topped tumblers, copper Moscow Mule cups, and stainless steel champagne flutes - and I'm not done yet because the items are incredible. I've told my friends and family about Udarely. Plus, their after-sales support is top-notch.
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Brayden.Duncan
March 08, 2021
"Champagne Flutes"
These glasses are just fantastic! They’re exactly what I was looking for in a champagne flute. I’ve been on the hunt for a year to find the perfect glass, and when I stumbled upon these, I fell for them right away! The packaging was top-notch, so I knew they’d arrive in one piece. All in all, I’m super happy with my buy.
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JessieChambers
February 15, 2021
"Liquid Lux..."
My initial order with UDARELY turned out to be a fantastic experience. I got 2 of their lovely ‘Cupid’s Glasses’ along with a matching set of 3 ‘Cupid Bowls’ for Valentine's Day, and they were every bit as amazing as promised. Their glassware is truly stunning, and I can't wait to include more of their artistic items in our unique bar collection. Huge thanks for this wonderful find :)
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VernonHowell
January 15, 2021
"Totally obsessed with my new skull glasses!"
I’m really impressed with their customer support! From the updates on my package delivery to the thoughtful packaging, and the speedy replies along with friendly messages on Instagram - it was all just perfect. Plus, the skull glasses I got are even more stunning in real life than in the pictures! I’m also a fan of how they can handle hot beverages too - they look awesome with either wine or coffee - not many styles can pull that off! I’m super excited to grab more gorgeous glassware.
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MarjorieRyan
January 07, 2021
"Excellent Customer Experience"
We placed an order for 12 champagne flutes and 12 skull glasses just before Christmas. The glasses showed up pretty quickly in different packages. While the packaging could've been better, one of the champagne flutes had a small crack inside, possibly from the manufacturing process. I reached out to Udarely about this issue, and they got back to me right away. They sent a replacement flute along with an extra one as a gesture of goodwill. We highly recommend Udarely, not just for their amazing products but also for their speedy delivery, quick customer support, and effective problem resolution.
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Herminia.Reed
January 05, 2021
"incredible support from the team!"
I’m truly blown away by the support I received! They got back to me quickly regarding a delivery problem that wasn’t their fault, and they fixed it right away. The staff was incredibly friendly and super helpful! Plus, their products are one-of-a-kind and really awesome! I’m very happy with my experience with this business :)
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